> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.scriptation.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I manage my individual Scriptation account?

There are two parts to managing your Scriptation account.

* **Your Apple ID** handles your subscription, billing, and any purchases through the App Store. This is how Scriptation has always worked.
* **Your Scriptation account** (new in Scriptation 6.0) is a sign-in tied to your Apple ID via Apple's single sign-on. It's **required** to use [AI Voices](https://help.scriptation.com/en/article/how-do-i-use-premium-ai-voices-for-playback-zic7cr/) — your usage is tracked across all your signed-in devices so playback you start on iPad keeps counting on Mac. We **recommend** signing in even if you don't use AI Voices, since we'll be using this account for additional cross-device features in the future. See [How do I sign in to my Scriptation account?](https://help.scriptation.com/en/article/how-do-i-sign-in-to-my-scriptation-account-1tcgk5t/) for the walkthrough.

In Scriptation 6.0+, sign-in and sign-out live in **Settings → Account** tab. For a full tour of the rest of the Settings modal, see [An Overview of the Settings Menu](https://help.scriptation.com/en/article/an-overview-of-the-settings-menu-1v2uicm/).

|| 📝 NOTE: Signing in to your Scriptation account does **not** manage your subscription — billing is still handled through the Apple App Store.

### Common Account Questions

For the most common account-related tasks, see the articles below.

###### Subscription

* [How do I check my subscription status?](https://help.scriptation.com/en/article/how-do-i-check-my-subscription-status-cmfh5t/)
* [I purchased Industry Pro. How do I activate it on all of my devices?](https://help.scriptation.com/en/article/i-purchased-industry-pro-how-do-i-activate-it-on-all-of-my-devices-10s0ghc/)
* [How do I cancel or unsubscribe from Industry Pro?](https://help.scriptation.com/en/article/how-do-i-cancel-or-unsubscribe-from-industry-pro-e82nqs/)
* [How do I reactivate my cancelled subscription?](https://help.scriptation.com/en/article/want-to-resubscribe-how-to-reactivate-a-cancelled-subscription-hn3a5y/)
* [Where can I find my subscription's purchase receipt?](https://help.scriptation.com/en/article/where-can-i-find-my-subscriptions-purchase-receipt-1gjr1a4/)
* [I signed up for the free two-week Trial but I was charged](https://help.scriptation.com/en/article/i-signed-up-for-the-free-two-week-trial-but-i-was-charged-qoark1/)

###### Apple ID

* [How do I check which Apple ID is logged into my device?](https://help.scriptation.com/en/article/how-do-i-check-which-apple-id-is-logged-into-my-device-1qu91lp/)
* [Does Scriptation work with Apple Family Sharing?](https://help.scriptation.com/en/article/does-scriptation-work-with-apple-family-sharing-1644ol4/)

###### Identifiers

* [How do I find my User ID or Device ID for support?](https://help.scriptation.com/en/article/how-do-i-find-my-user-id-or-device-id-for-support-153hpnt/)

| 💡 TIP: Looking to manage your Scriptation Team or Team Studio account instead? See [I just purchased Scriptation Team / Team Studio. Now what?](https://help.scriptation.com/en/article/i-just-purchased-scriptation-team-team-studio-now-what-xsdmmv/).

### Multiple devices, one subscription

Scriptation doesn't use a separate email/password login — there's no account to "switch" if you change email addresses. Your Industry Pro subscription is tied to your **Apple ID**, not to individual devices or emails. As long as the same Apple ID is signed in on your iPhone, iPad, or Mac, your subscription carries over automatically — just download Scriptation on the new device and, if it doesn't unlock right away, use Restore Purchases (see [I purchased Industry Pro. How do I activate it on all of my devices?](https://help.scriptation.com/en/article/i-purchased-industry-pro-how-do-i-activate-it-on-all-of-my-devices-10s0ghc/)).

Since there's no separate login, you can't "merge" two accounts or get charged twice by using Scriptation on a second device with the same Apple ID — you're always on the same subscription. If your files don't appear to be synced across devices, that's a files/storage issue rather than a subscription issue: files saved locally (under "On My iPad" or "On My iPhone") stay on that one device, while files saved to a cloud folder (iCloud, Dropbox, Google Drive, OneDrive) will show up wherever you're signed into that cloud account. See [How to sync files across devices with Cloud Storage](https://help.scriptation.com/en/article/how-to-sync-files-across-devices-with-cloud-storage-rj94v/) to set that up.

If your subscription is part of a school or organization's Team/Enterprise plan, additional device activations are managed by your admin through activation links — reach out to Scriptation support if you need extra activation links resent or a seat transferred to a new email.

### Deleting your Scriptation account

If you no longer want a Scriptation account, you can delete it from within the app. **Deleting your account is different from cancelling your subscription** — it's worth understanding what each one does before you tap Delete.

* **Cancelling your subscription** (through the App Store) stops future billing. You keep your files, your locally saved annotations, and your app access at the free tier once the paid period ends.
* **Deleting your Scriptation account** (Settings → Account) removes the sign-in identity itself. Cross-device features that depend on it — most notably AI Voices — stop working. Your local files aren't touched, but anything tied to the signed-in identity (AI Voices minute tracking, usage history, cross-device sync state) is wiped and cannot be recovered.

##### To delete your Scriptation account

1. Open **Settings** from the three-dot menu (**⋯**) in the top-right of your script, or from the footer of the File Browser;
2. Tap the **Account** tab;
3. Scroll to the bottom and tap the link in the footer below the Identifier section;
4. Confirm the deletion when prompted.

||| ⚠️ HEADS UP: Deleting your Scriptation account is **permanent**. All AI Voices minutes and usage history tied to the account will be wiped, and you'll lose cross-device tracking. If you only want to stop being billed for AI Voices or Industry Pro, cancel the subscription through the App Store instead — see [How do I cancel or unsubscribe from Industry Pro?](https://help.scriptation.com/en/article/how-do-i-cancel-or-unsubscribe-from-industry-pro-e82nqs/).

| 💡 TIP: Cancelling a subscription and deleting your account are handled in different places. Subscriptions live in the **App Store** (Apple Settings → your name → Subscriptions). Account deletion lives inside Scriptation, under **Settings → Account**.

# What's Next

[How do I sign in to my Scriptation account?](https://help.scriptation.com/en/article/how-do-i-sign-in-to-my-scriptation-account-1tcgk5t/)
[How do I use premium AI Voices for Playback?](https://help.scriptation.com/en/article/how-do-i-use-premium-ai-voices-for-playback-zic7cr/)
[An Overview of the Settings Menu](https://help.scriptation.com/en/article/an-overview-of-the-settings-menu-1v2uicm/)
[Is my personal data private within Scriptation?](https://help.scriptation.com/en/article/is-my-personal-data-private-within-scriptation-1paq93x/)