> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.scriptation.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I take a screenshot or screen recording?

Screenshots and screen recordings are how to capture what's happening on your screen — useful for sending us a bug report or showing us what you're seeing.

### Take a screenshot

* **iPad or iPhone with Face ID:** Press the **top button** and **volume up button** at the same time, then release.
* **iPad or iPhone with a Home button:** Press the **top (or side) button** and the **Home button** at the same time, then release.
* **Mac:** Press **Shift + Command + 3** (whole screen) or **Shift + Command + 4** (drag to select an area).

For full instructions including how to find and edit screenshots, see Apple's pages:

* [Take a screenshot on your iPad](https://support.apple.com/en-us/102500)
* [Take a screenshot on your iPhone](https://support.apple.com/en-us/102616)
* [Take a screenshot on your Mac](https://support.apple.com/en-us/102646)

### Record your screen

Screen recordings are best when the issue plays out over time — a crash sequence, a tap that triggers unexpected behavior, or anything that's easier to show than to describe.

* **iPad or iPhone:** Add **Screen Recording** to Control Center (Settings → Control Center → tap the **+** next to Screen Recording). Then open Control Center, tap the **Record** button (●), wait three seconds, and capture what you need. Tap the red status bar (or Record button again) to stop. The recording saves to your Photos app.
* **Mac:** Press **Shift + Command + 5** to open the Screenshot toolbar. Choose **Record Entire Screen** or **Record Selected Portion**, then click **Record**. Click the **Stop** button in the menu bar when you're done.

For full instructions:

* [Take a screen recording on your iPad](https://support.apple.com/guide/ipad/take-a-screen-recording-ipaddf78ce08/ipados)
* [Take a screen recording on your iPhone](https://support.apple.com/guide/iphone/take-a-screen-recording-iph52f6e1987/ios)
* [Take a screen recording on your Mac](https://support.apple.com/guide/mac-help/take-a-screenshot-or-screen-recording-mh26782/mac)

Once you have your recording, you can upload it directly through the [Troubleshooting Portal](https://scriptation.com/troubleshooting/) or attach it to your email reply.

| ✅ TIP: Screen recordings are especially helpful for hard-to-reproduce or intermittent bugs (like formatting glitches, notes not opening, or writing landing on the wrong page) since they let our team see the exact sequence of steps that triggers the issue.

| ✅ TIP: If we've asked you for screenshots or recordings, attach them to your email reply. See [How can I share my file with Scriptation's support team?](https://help.scriptation.com/en/article/how-can-i-share-my-file-with-scriptations-support-team-23fqvi/) for tips on attaching larger files — screen recordings can run several megabytes per minute.

# What's Next

[How can I share my file with Scriptation's support team?](https://help.scriptation.com/en/article/how-can-i-share-my-file-with-scriptations-support-team-23fqvi/)
[Welcome to Scriptation for iPad](https://help.scriptation.com/en/article/welcome-to-scriptation-for-ipad-z36w14/)
[Does Scriptation offer phone support?](https://help.scriptation.com/en/article/does-scriptation-offer-phone-support-ccz39f/)