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# I can't Import Screenshots or Images using the Photo Annotation Tool. Help!

If the **Photo** tool on the Annotation Toolbar can't import your screenshots or images, the most common cause is the **iOS screenshot bug** — a freshly taken screenshot doesn't always appear in the photo picker until it's been re-saved. Re-saving the screenshot (via Markup or a quick edit) almost always fixes it.

|| 📝 NOTE: You don't need to grant Scriptation upfront access to your full Photo Library. Modern iOS uses **Private Access** — when you tap the **Photo** tool, an iOS photo picker appears and you pick the photos you want. Scriptation only sees the photos you select. 

### Workaround 1: Re-save the screenshot

The fastest fix:

* **Add a Markup to it.** Open the screenshot in Photos, tap **Edit**, tap the **Markup** icon, then tap **Done**. This re-saves the file in a way the photo picker can see immediately.
* **Or do a quick edit.** Crop, rotate, or apply a filter and save — same effect.

Re-open Scriptation, tap the **Photo** tool on the [Annotation Toolbar](https://help.scriptation.com/en/article/an-overview-of-the-annotation-toolbar-6jmhwg/), and the screenshot should now appear in the picker.

### Workaround 2: Force-quit and try again

If the picker isn't showing recent photos at all, the picker itself may be glitching. Force-quit Scriptation (swipe up from the App Switcher), reopen the app, and try the Photo tool again.

### Workaround 3: Make sure Scriptation is up to date

Photo picker behavior changes across iOS releases, and we often ship updates to keep pace. Open the [App Store](https://apps.apple.com/us/app/scriptation-pdf-for-film-tv/id1094587086) and install any available Scriptation update.

| ✅ TIP: Camera photos taken *inside* Scriptation save into your script, not to your Photo Library — that's by design, not a bug. See [Camera photos aren't saving to Photo Library](https://help.scriptation.com/en/article/camera-photos-arent-saving-to-photo-library-help-kfqskz/).

### Still stuck?

If none of the workarounds resolve it, contact us via the **Send us an email** button at the bottom of this page. Include your iOS version and Scriptation version.

# What's Next

[Inserting photos and images into your script](https://help.scriptation.com/en/article/inserting-photos-and-images-into-your-script-1sx43ti/)
[Can I insert multiple photos at a time on iOS?](https://help.scriptation.com/en/article/can-i-insert-multiple-photos-at-a-time-on-ios-1rs8o3k/)
[Camera photos aren't saving to Photo Library. Help!](https://help.scriptation.com/en/article/camera-photos-arent-saving-to-photo-library-help-kfqskz/)