> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.scriptation.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# No Native Pages Detected message? Here's what to do next.

**The "No Native Pages Detected" message means Scriptation doesn't see any official script pages in the file you're transferring *from*.** Every page in that file is being read as Inserted/Added — things like sides, facing pages, or pages added in Scriptation — and Note Transfer needs at least one Native page to match against.

![](https://storage.crisp.chat/users/helpdesk/website/60818aeea8717000/img441fd6f76b49-1_1epu1j1.jpeg =250x128)

##### Quick refresher: Native vs. Inserted

Scriptation recognizes two kinds of pages:

* **Native** — Official script pages, in their imported order.
* **Inserted / Added** — User-created pages, like [Sides](https://help.scriptation.com/en/article/how-to-create-script-sides-in-scriptation-1rfarbu/), [Facing Pages](https://help.scriptation.com/en/article/how-to-add-facing-pages-to-your-script-1qh8gjs/), or [copy/pasted pages](https://help.scriptation.com/en/article/how-to-copy-and-paste-pages-with-the-page-maker-1m36bl1/).

You see this message when the *source* file is made up entirely of Inserted pages. Here's how to fix it, depending on what kind of file you're transferring from.

### Fix 1 — Transferring from a file in iCloud that won't load

If the source file is stored in **iCloud** and Scriptation can't seem to read it at all:

1. Close the Transfer window;
2. Go to the File Browser and open the annotated file in a new tab. If it doesn't open at first, close the tab and try again. (If it still won't open, see [recovering a corrupt file](https://help.scriptation.com/en/article/unable-to-display-document-message-heres-how-to-recover-a-corrupt-file-fzp2nb/).)
3. Once the file is open, switch back to the new draft and re-run the transfer.

### Fix 2 — Transferring from Sides created in Scriptation

1. Open the Sides file and enable [Lock Mode](https://help.scriptation.com/en/article/how-do-i-get-actor-highlight-to-work-on-sides-lock-mode-if0mi7/);
2. Re-run the transfer.

| ✅ TIP: Before transferring, rearrange your sides into the correct pagination — Note Transfer matches by order.

### Fix 3 — Transferring from non-Scriptation sides or another script

Use [Master Edit Mode](https://help.scriptation.com/en/article/how-do-i-use-master-edit-mode-f5bv6c/) to mark the script pages as **Native**:

1. Open the source file and [enable Master Edit Mode](https://help.scriptation.com/en/article/how-do-i-use-master-edit-mode-f5bv6c/);
2. Open the **Page Manager** view and touch or click **Master**;
3. **Uncheck** every page that should be a Native script page;
4. Touch or click **Save**;
5. Disable Master Edit Mode and re-run the transfer.

|| 📝 NOTE: Transferring notes from a non-script document (like a one-liner or schedule)? Mark *all* pages as Native.

### Fix 4 — The PDF has no readable text (scanned / image-only)

If none of the above works, your source PDF may be **image-only** — a scanned page or an exported image rather than a text-based PDF. Scriptation can't identify native pages (or transfer most note types) when there's no text layer for the algorithm to read.

To check: open the file and try the [Text Highlight](https://help.scriptation.com/en/article/how-do-i-use-the-text-marking-tools-highlight-underline-squiggle-and-strikethrough-5i7wnp/) tool on a line of dialogue. If the highlight doesn't snap to text, the PDF is image-only.

**To recover:**

* Ask your production folks for a **text-based PDF** — most screenwriting programs (Final Draft, Highland, WriterDuet, etc.) export this by default. See [How should my script be formatted?](https://help.scriptation.com/en/article/how-should-my-script-be-formatted-mc70b1/) for what to request.
* Or, run **OCR** on your existing PDF using a tool that can produce a searchable PDF, then re-import.

||| ⚠️ HEADS UP: If the transfer keeps crashing during the Analyzing phase, that's a separate non-native page issue — see [Transfer is crashing? How to fix non-native page issues](https://help.scriptation.com/en/article/transfer-is-crashing-how-to-fix-non-native-page-issues-24ds6s/).

### Still stuck?

If none of these fixes resolves the message, use the **Send us an email** button at the bottom of this page and attach both files.

# What's Next

[How do I transfer my notes?](https://help.scriptation.com/en/article/how-do-i-transfer-my-notes-1khpcd8/)
[How do I use Master Edit Mode?](https://help.scriptation.com/en/article/how-do-i-use-master-edit-mode-f5bv6c/)
[Transfer is crashing? How to fix non-native page issues](https://help.scriptation.com/en/article/transfer-is-crashing-how-to-fix-non-native-page-issues-24ds6s/)
[How should my script be formatted?](https://help.scriptation.com/en/article/how-should-my-script-be-formatted-mc70b1/)