> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.scriptation.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why didn't I get a Live Layers pop-up notification?

For [Live Layers](https://help.scriptation.com/en/article/what-are-live-layers-and-how-do-i-get-set-up-1fowibn/) to deliver a sync notification, **the document needs to be open**.

|| 📝 NOTE: [Live Layers](https://help.scriptation.com/en/article/what-are-live-layers-and-how-do-i-get-set-up-1fowibn/) is available on [Scriptation Team](https://help.scriptation.com/en/article/what-is-scriptation-team-4bxf8z/) and Enterprise licenses.

Not in the document? No problem. Once you open the file, you'll be prompted to update to the latest versions of any layers that are out of sync.

Want to triple-confirm that you're up to date? Tap the [Refresh](https://help.scriptation.com/en/article/how-do-i-refresh-my-live-layers-1xyevv/) icon at the bottom of the Layer menu to confirm your sync. If no sync prompts appear, you're up to date.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/0/8/1/60818aeea8717000/livelayersrefreshpng_p4yxv7.png =300xauto)

# What's Next

[How do I refresh my Live Layers?](https://help.scriptation.com/en/article/how-do-i-refresh-my-live-layers-1xyevv/)
[Why isn't Live Layers working?](https://help.scriptation.com/en/article/why-isnt-live-layers-working-1o73ifu/)
[Uses and Tips for Live Layers](https://help.scriptation.com/en/article/uses-and-tips-for-live-layers-1345ub6/)