As an Enterprise Admin, you can edit a Production Admin's profile, reset their password or MFA, disable or re-enable their account, or delete them — all from the Actions menu (⋯) on the Admins page of the Enterprise Admin Portal.

For the role hierarchy, see What are the roles and permissions in Scriptation Enterprise?

Opening the actions menu

1. Sign in to the Enterprise Admin Portal;
2. Click Admins in the side menu;

3. In the row of the Production Admin you want to manage, click the three dots (⋯) under the Actions column.

What each action does

• Edit — Modify the Production Admin's profile, including their first name, last name, email, and the production(s) they're assigned to.
• Reset Password — Generate a new temporary password for the admin. You'll see the temporary password on screen; make a note of it and share it with the admin (it isn't auto-emailed for password resets, only for new admins).
• Disable — Block the admin from signing in to the Admin Portal. Their account stays in your Enterprise but they can't access it. Useful when an admin leaves the production temporarily or while you wait to confirm whether they're returning.
• Enable — Re-enable a previously disabled admin's account so they can sign in again.
• Delete — Remove the admin entirely from the system.
• Reset - MFA — Reset the admin's MFA connection so the next time they attempt to log in, they'll be prompted to set up a new authentication device.

If a Production Admin still can't sign in after a reset, use the Send us an email button at the bottom of this page and we'll help.

What's Next

How do I add a Production Admin to my Enterprise?
What are the roles and permissions in Scriptation Enterprise?
How do I change or reset my Scriptation Enterprise password?

Updated on: 16/10/2026