How to Edit, Reset a Password for, and Disable/Enable a Production Admin (Enterprise Admin Only)
How to Edit, Reset a Password for, and Disable/Enable a Production Admin (Enterprise Admin Only)
Enterprise Admins can modify the Production Admin accounts in three ways: by editing their profile, resetting their password, or disabling/enabling their account.
1. Navigate to the Enterprise Portal in your web browser and sign in.
2. Click "Admins" in the side menu.
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Edit
3. In the row of the Admin you wish to edit, click on the three dots under the Actions column.
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4. Click "Edit".
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5. Modify the information you wish to change and click "Save Changes".
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Reset Password
6. In the row of the Admin you wish to reset the password for, click on the three dots under the Actions column.
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7. Click "Reset Password"
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8. Click "Reset"
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9. Ensure to make a note of the new Temporary Password to send to the Admin, and click "OK".
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Disable
10. In the row of the Admin you wish to disable, click on the three dots under the Actions column.
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11. Click "Disable".
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12. Click "Accept".
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Enable
13. In the row of the Admin you wish to re-enable, click on the three dots under the Actions column.
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14. Click "Enable".
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15. Click "Accept".
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Updated on: 27/07/2023
Thank you!