Articles on: Annotations

I can't Import Screenshots or Images using the Photo Annotation Tool. Help!

If the Photo tool on the Annotation Toolbar can't import your screenshots or images, the most common cause is the iOS screenshot bug — a freshly taken screenshot doesn't always appear in the photo picker until it's been re-saved. Re-saving the screenshot (via Markup or a quick edit) almost always fixes it.


📝 NOTE: You don't need to grant Scriptation upfront access to your full Photo Library. Modern iOS uses Private Access — when you tap the Photo tool, an iOS photo picker appears and you pick the photos you want. Scriptation only sees the photos you select.


Workaround 1: Re-save the screenshot


The fastest fix:


  • Add a Markup to it. Open the screenshot in Photos, tap Edit, tap the Markup icon, then tap Done. This re-saves the file in a way the photo picker can see immediately.
  • Or do a quick edit. Crop, rotate, or apply a filter and save — same effect.


Re-open Scriptation, tap the Photo tool on the Annotation Toolbar, and the screenshot should now appear in the picker.


Workaround 2: Force-quit and try again


If the picker isn't showing recent photos at all, the picker itself may be glitching. Force-quit Scriptation (swipe up from the App Switcher), reopen the app, and try the Photo tool again.


Workaround 3: Make sure Scriptation is up to date


Photo picker behavior changes across iOS releases, and we often ship updates to keep pace. Open the App Store and install any available Scriptation update.


✅ TIP: Camera photos taken inside Scriptation save into your script, not to your Photo Library — that's by design, not a bug. See Camera photos aren't saving to Photo Library.


Still stuck?


If none of the workarounds resolve it, contact us via the Send us an email button at the bottom of this page. Include your iOS version and Scriptation version.


What's Next


Inserting photos and images into your script
Can I insert multiple photos at a time on iOS?
Camera photos aren't saving to Photo Library. Help!

Updated on: 25/06/2026

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