Articles on: Team

I'm a Team Administrator. How do I deactivate a device?

Team administrators can free up an activation by signing in to the Team Admin Portal, opening Devices, and clicking Deactivate next to that device's Device ID.

Find the Device ID

A Device ID is the unique code that identifies each device on your license. The person using the device can find it under Settings → Account → Device ID and send it to you. See How do I find my User ID or Device ID for support?

✅ TIP: Tapping Copy next to the Device ID in Scriptation puts it on the clipboard, so it's easy to paste into an email.

Deactivate the device

Sign in to the Team Admin Portal;
Click Devices in the left menu (or View devices on the Licenses page);
Find the row with the matching Device ID and click Deactivate;

Click OK on the confirmation pop-up.

The activation is now free for another device. The deactivated device is logged out of Team the next time Scriptation checks its license.

What's Next

How do I manage users on a Team license?
How do I deactivate a Team license?
How do I find my User ID or Device ID for support?

Updated on: 07/10/2026

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