Articles on: Troubleshooting

Should I Delete and Reinstall Scriptation?

Scriptation won't open. What can I do?

Sometimes, you may have an issue opening Scriptation or accessing files. This can often be solved by completing some simple troubleshooting steps. Deleting Scriptation in any circumstance is never advised, as this could lead to data loss.

WARNING: Deleting Scriptation on iPad and iPhone will delete ALL locally stored files. Try these steps instead:

1) Open the Settings App on your device.

2) Scroll down the side menu to the Scriptation option.

3) Toggle on both of the options under Troubleshooting.

4) Re-open Scriptation.

What if this doesn't work?

If the steps above do not solve your issue, please get in touch with us via the "Send us an email" button so we can try additional troubleshooting steps together.

What's Next

How to sync files across devices with Cloud Storage
Are my files saved automatically?
How often are files uploaded to the cloud?

Updated on: 15/05/2024

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