Articles on: Transferring Notes

Transfer is crashing? How to fix non-native page issues

Note Transfer usually crashes in the Analyzing phase because some pages in your old draft are marked Added instead of Native. Fix it by re-marking those pages as Native in Master Edit Mode, adding a matching page to the new draft, and running the transfer again.


This often happens when a script was split or combined in an external PDF tool before it was imported into Scriptation.


📝 NOTE: This takes a few steps. We recommend reading the whole article before you start.


Part 1: Fix the old (annotated) draft


  1. Open the old draft and enable Master Edit Mode;
  2. Tap the Page Manager icon on the Top Toolbar;
  3. Tap Master. Pages Scriptation treats as Added have a checkmark;
  4. Uncheck every page that should be a Native script page. On Mac, hold ⌘ (Command) and click to uncheck (a regular click only checks a page, and right-click doesn't work);
  5. Tap Save.


✅ TIP: To confirm the fix, tap Edit in the Page Manager. Native pages can't be selected or moved, so if they're locked in place, they're set correctly.


Part 2: Prep the new draft


If the old draft has an extra page that was created outside Scriptation (like a cover, title, or score page), the new draft needs a matching page so the transfer lines up.


  1. Open the new draft and go to the Page Manager;
  2. Tap Edit, then Add → Add Page to insert a blank page in the same spot as the extra page in the old draft (for example, at the very top);
  3. Tap Save;
  4. Tap Master and uncheck the page you just added so it's marked Native;
  5. Tap Save.


Part 3: Run the transfer


  1. In the new draft, tap Transfer on the Top Toolbar;
  2. Select the old (annotated) draft as the source;
  3. Tap Begin.


Part 4: Copy over any remaining pages


If the extra page's content didn't transfer, copy it over:


  1. In the old draft, open the Page Manager, tap Edit, select the page, and tap Copy;
  2. In the new draft, open the Page Manager, tap Edit, then Paste;
  3. To remove the blank placeholder page, tap Master, check the blank page so it's marked Added, and tap Save. Then tap Edit, select the blank page, and tap Remove;
  4. Tap Save.


Part 5: Turn off Master Edit Mode


When everything looks right, disable Master Edit Mode so page markings can't be changed by accident.


Still crashing?


Use the Send us an email button at the bottom of this page. Include your device and OS, your Scriptation version, where the file is stored, how the script was created (including any PDF tools used), and a screen recording of the crash. If you can, send us the script too.


What's Next


How do I use Master Edit Mode?
No Native Pages Detected message? Here's what to do next.
My note transfer didn't work. Help!
How do I transfer my notes?

Updated on: 10/10/2026

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