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How do I redeem a promo code or gift card?

To redeem a promo code or Apple Gift Card for Scriptation, open the App Store on your iPad, iPhone, or Mac, tap or click the redeem option in your Apple account menu, and enter your code. Step-by-step instructions for each device are below.


iPad / iPhone


  1. Open the App Store app;
  2. At the top of the screen, tap your photo or the sign-in button;
  3. Tap Redeem Gift Card or Code. If you don't see "Redeem Gift Card or Code," then sign in with your Apple ID. Click here if you forgot your Apple ID;



  1. Tap Enter Code Manually:


  1. Enter your code and tap Redeem:



  1. Click here to download Scriptation from the App Store.


Having trouble redeeming your code?


If you hit an error while redeeming, here's what's usually going on and what to do:


  • "Cannot redeem code": This typically means the promo has expired or the code has already been used. Contact Scriptation support with the offer/code you were trying to use — if it was a limited-time promo, we may be able to issue a fresh code with the same discount.
  • "Not eligible": Most discount and promo codes (Black Friday, student, union/guild) are first-time-only introductory offers. If you've ever had an Industry Pro subscription or free trial on that Apple ID — even briefly, even a while ago — Apple will block the code with this message. Contact support and we can generate a custom redemption link that bypasses the restriction.
  • Code was forgotten before subscribing, or a subscription was already purchased at full price: Apple has no way to retroactively apply a discount code to an existing subscription — codes must be redeemed before subscribing. You have two options: (1) cancel your current subscription and request a refund from Apple, then redeem your code to re-subscribe at the discounted rate, or (2) hold onto the code and reach out to support when your current subscription is coming up for renewal so we can generate you a fresh one (discount codes have expiration dates, so check with support if your renewal is far off).
  • Code appears "used up" but you don't recall redeeming it, or your subscription isn't showing as active: Apple only allows one redemption per customer for a given offer. If a discounted subscription was redeemed on your Apple ID in the past — even if it has since lapsed or you don't remember completing it — further codes tied to that same offer will be rejected. Contact support with your User ID so we can check your redemption history and issue a different type of offer code if needed.
  • A saved or emailed discount code disappeared, or the email never arrived: If you saved a promo code for later and it's no longer available, or you never received the email containing your code, contact support — we can generate a fresh code for the same discount.
  • A discount code was already used and a later renewal code fails: Once a discount has been redeemed on an Apple ID, further codes tied to that same offer (even a differently-branded partner code, e.g. from another union or guild) will read as "ineligible," since multiple partner codes can point to the same underlying offer. Contact support with your User ID — we can often issue a different type of offer code that isn't tied to the one already used.



Mac


  1. Open the App Store app;
  2. Click Your Name or the sign-in button in the left sidebar;
  3. On the top right, click Redeem Gift Card. If you don't see "Redeem Gift Card," sign in with your Apple ID. Click here if you forgot your Apple ID;



  1. Click Enter Code Manually, type your code in and click Redeem:


  1. Click here to download Scriptation from the App Store.


What's Next


Welcome to Scriptation Pricing & Subscriptions
How do I give Scriptation as a gift?
I purchased Industry Pro. How do I activate it on all of my devices?
Does Scriptation work with Apple Family Sharing?

Updated on: 04/08/2026

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