Articles on: Support & Troubleshooting

My iPad broke! Are my files backed up?

Whether your scripts survive a broken or lost iPad depends entirely on where they were stored. Files in Dropbox, Google Drive, OneDrive, or iCloud Drive are safe — just sign in on a new device. Files stored On My iPad are only recoverable if iCloud Backup was on before the device broke. Find your storage type below.


📝 NOTE: The single best protection against this scenario is to sync your files through Dropbox, Google Drive, or OneDrive. All three keep your files safe off-device and preserve version history. See How to sync files across devices with Cloud Storage to set this up before something goes wrong.


Files stored on Dropbox, Google Drive, or OneDrive → safe


These files live with the cloud provider, not on your iPad. To get them back:


  1. Set up your new iPad (or grab a working one).
  2. Install Scriptation and activate your Industry Pro subscription.
  3. Re-link Dropbox, Google Drive, or OneDrive — see the connection guides for Dropbox, Google Drive, or OneDrive.


Your files appear in Scriptation just as they did on the old device.


Files stored in iCloud Drive → safe (if iCloud Drive was on)


iCloud Drive syncs through your Apple ID. As long as iCloud Drive was enabled on the broken device, your files are still in iCloud:


  1. Sign in to your new device with the same Apple ID.
  2. Install Scriptation and activate your Industry Pro subscription.
  3. Make sure iCloud Drive is enabled in iOS Settings → your name → iCloud.


Your iCloud-stored Scriptation files reappear once the device finishes syncing. See How do I sync with iCloud cloud storage? for setup details.


✅ TIP: iCloud connects automatically through your Apple ID — there's no separate sign-in step inside Scriptation.


Files stored On My iPad / On My iPhone → depends on iCloud Backup


Files saved On My iPad or On My iPhone lived only on that specific device. There's no automatic cloud copy. Whether you can recover them depends on one thing: was iCloud Backup turned on before the device broke?


  • iCloud Backup was ON: You can restore the most recent backup to a new device, which brings your On My iPad / iPhone files with it. See How to restore your device from iCloud backup for the full process. Note: the restored files will be from the moment of the last backup, so any work done after that point is not included.
  • iCloud Backup was OFF: Unfortunately, On My iPad / iPhone files are not recoverable. There's no cloud copy to restore from. The device itself was their only storage.


⚠️ HEADS UP: Restoring from iCloud backup erases everything on the new device before restoring. Only use this path for a fresh / replacement device — not for a working one with files you want to keep.


Why Scriptation doesn't have its own backup


For both data privacy and file security reasons, Scriptation does not store backups of any user files. Your scripts stay yours — they only live in the storage location you chose (your device, iCloud, Dropbox, Google Drive, or OneDrive). That's why a cloud sync setup matters: it's your safety net.


After you've recovered — set up better protection


If you've just been through a device-broken scare, the best follow-up is to make sure it doesn't happen the same way again:


  1. Move your files to Dropbox, Google Drive, or OneDrive — see How to move or copy local iPad files to the cloud.
  2. Turn on iCloud Backup in iOS Settings → your name → iCloud → iCloud Backup, as belt-and-suspenders insurance for On My iPad files.


Need help?


If you've worked through the path above for your storage type and your files still aren't back, use the Send us an email button at the bottom of this page. Please include your device model, your old and new device's OS version, your Scriptation version, and where your files were stored.


What's Next


How to restore your device from iCloud backup
How to sync files across devices with Cloud Storage
How do I sync with iCloud cloud storage?

Updated on: 26/06/2026

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