The "Error: Invalid Receipt" message means Scriptation can't verify your Industry Pro purchase with Apple. Most of the time, this is a connection or Apple ID mismatch — not a problem with your subscription itself.

Try these steps in order

Most of the time, one of these resolves it.

1. Check your internet connection and Scriptation version. Scriptation needs to phone home to Apple to verify the receipt. Make sure your device is online and running the latest version. See Current Version and System Requirements;

2. Power off and back on both devices. Restart the device that originated the Scriptation subscription and the device giving the error. Believe it or not — this often fixes it;

3. Verify your Apple ID. Make sure every device is signed in with the same Apple ID, and that this Apple ID is the one used for the Industry Pro purchase. See How do I check which Apple ID is logged into my device?

4. Confirm your subscription is active on each device. See How do I check my subscription status?;

5. Try Restore Purchases. This reconnects your subscription if Scriptation has lost track of it. See I purchased Industry Pro. How do I activate it on all of my devices? for the walkthrough.

Still seeing the error?

If you've tried all of the above and you're still getting the error, please use the "Send us an email" button at the bottom of this page. Include:

• Which device is showing the error;
• Which device you originally bought Scriptation on;
• Your User ID and Device ID from the device with the error.

What's Next

How do I check which Apple ID is logged into my device?
I have an Industry Pro subscription, and I'm being asked to upgrade. Help!
I purchased Industry Pro. How do I activate it on all of my devices?
How do I check my subscription status?

Updated on: 25/06/2026