Articles on: Troubleshooting

Transfer put my old script in the back of my new script? Help!

Note Transfer arranged my scripts one in front of the other!

If you've done a Note Transfer, but ended up with one of your scripts appended at the end of the other, it's easy to get back on track.

If transferring Full Script to Full Script, follow the step-by-step guide to Note Transfer, and be sure to keep Collate Pages toggled off.

If you are transferring Full Script to Revised Page Packet, follow the step-by-step guide to Collate Pages.

NOTE: When using Collate Pages, the header formatting between the Full Script and Revised Page Packets must be the same, with page number in the top right. If the formatting does not match between documents, new pages will not integrate properly.

If the above tutorials haven't resolved the issue, it's possible that your pages are somehow mismarked. On both scripts, go to the Page Maker, and tap Edit to verify that none of your original script pages have a black circle in the top right. If your script pages have black circles, read about Master Edit Mode to change the assignment of your script pages to native page status. Then repeat the appropriate transfer again.

If you are still having any trouble, please contact us through the Send us an email button below.

What's Next

How can I share my file with Scriptation's Support team?
My note transfer didn't work. Help!
How do I use Compare Scripts?

Updated on: 02/03/2023

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