Scriptation Support

• How can I share my file with Scriptation's Support team?

  How can I share my file with Scriptation's Support team?Few readers

• Does Scriptation offer phone support?

  phone supportFew readers

Current Versions

• Current Version and System Requirements

  Current Version and System RequirementsSome readers

• Scriptation 4.2 - Update Required

  Scriptation 4.2 update required? Here's what that means. Scriptation 4.2 introduces a completely overhauled Layers system that improves performance up to 5x faster than before. This means that documents opened on a device running Scriptation 4.2 cannot be opened on a device running 4.1.8 or earlier. If you attempt to open a 4.2 document on a device running an earlier version of Scriptation, you will receive the following message and be prompted to update. (https://storage.crFew readers

• Can I turn off the three dots on the top of my iPad?

  Can I turn off the three dots on the top of my iPad?Popular

• How do I check which Apple ID is logged into my device?

  How do I check which Apple ID is logged into my device?Popular

• What is a Flattened PDF?

  flattened pdfPopular

• My iCloud isn't syncing properly

  My iCloud isn't syncing properlySome readers

• How do I cancel or unsubscribe from Industry Pro?

  How do I cancel or unsubscribe from Industry Pro?Some readers

• How do I use Master Edit Mode?

  How do I use Master Edit Mode?Some readers

• I accidentally deleted my script.

  I accidentally deleted my script.Some readers

• Is Scriptation available for Windows or Android?

  Is Scriptation available for Windows or Android?Some readers

• How to restore your device from iCloud backup

  How to restore your device from iCloud backupSome readers

• What if I have the legacy Windows Scriptation app, but also other Apple devices?

  What if I have the legacy Windows Scriptation app, but also other Apple devices?Few readers

• Unable to Display Document message? Here's how to recover your file.

  Unable to Display Document message. how to recover your file.Few readers

• I can't find missing notes. What can I do?

  Are annotations missing from your script? Try these steps!Few readers

• I'm having trouble with Text Boxes on Mac

  trouble with text boxes on macFew readers

• How does Scriptation handle watermarks?

  How does Scriptation handle watermarks?Few readers

• Why aren't the Annotation tools recognizing text in my script?

  Why aren't the Annotation tools recognizing text in my script?Few readers

• I'm getting an Invalid Receipt error message. Help!

  I'm getting an Invalid Receipt error messageFew readers

• How is the legacy Windows version different from Scriptation for Apple?

  How is the legacy Windows version different from Scriptation for Apple?Few readers

• How to fix an incorrect Note Transfer

  I did the Note Transfer wrong.Few readers

• Should I Delete and Reinstall Scriptation?

  Scriptation won't open! Deleting Scriptation on iPad and iPhone will delete ALL locally stored files.Few readers

• The Pen tool keeps overwriting my notes!

  My script and notes are being overwritten. Help!Few readers

• What if I have feedback or suggestions about the app?

  Have some thoughts? Encounter an issue? Think you have an idea for a new feature?Few readers

• Can I have multiple accounts on the same device?

  Can I have multiple accounts on the same device?Few readers

• Scriptation is running slowly or crashing.

  application is running slowFew readers

• Scriptation keeps crashing on launch (iPad or iPhone)

  Crashes are rare, but let us know about them so they won't happen again.Few readers

• My cloud sync isn't working across devices. Help!

  My cloud sync isn't working across devices.Few readers

• I'm accidentally erasing my notes with my palm or Apple Pencil.

  I'm accidentally erasing my notes with my palm or Apple Pencil.Few readers

• Why didn't my marker Highlights transfer to my new draft?

  Why didn't my marker Highlights transfer to my new draft?Few readers

• iCloud disabled message? Here's how to enable.

  iCloud disabled messageFew readers

• Camera photos aren't saving to Photo Library. Help!

  Camera photos aren't saving to Photo Library.Few readers

• I have a conflicted copy. What do I do now?

  conflicted copyFew readers

• Why is my pricing different?

  Why is my pricing different?Few readers

• Why did my files automatically close?

  Why did my files automatically close?Few readers

• Is my personal data private within Scriptation?

  Is my personal data private within Scriptation?Few readers

• Why don't I have Live Layers?

  Why don't I have Live Layers?Few readers

• How do I manage my individual Scriptation account?

  How do I manage my individual Scriptation account?Few readers

• My PDF may have become corrupt. What can I do?

  My PDF may have become corrupt.Few readers

• My iPad broke! Are my files backed up?

  iPad broke - are my files backed up?Few readers

• No Native Pages Detected message? Here's what to do next.

  No Native Pages DetectedFew readers

• My script is jumping pages. What can I do?

  My script is jumping pages.Few readers

• Transfer put my old script in the back of my new script? Help!

  transfer old script in back of new scriptFew readers

• Scriptation on my Mac crashes on launch

  We take pride in Scriptation being a stable and thoroughly tested app, but every so often a crash happens. If you're experiencing a crash when opening Scriptation for Mac, there may be an issue with one of the files in the Recent Files list. Open a Finder window; Press CmFew readers

• My keyboard is tiny. Help!

  My keyboard is tiny.Few readers

• My pages won't turn with Curl. Help!

  My pages won't turn with Curl.Few readers

• Why are my Highlights different across devices?

  Why are my Highlights different across devices?Few readers

• I can't Import Screenshots or Images using the Photo Annotation Tool. Help!

  Are you not able to import screenshots on your device? Due to a recent iOS update, some users are experiencing issues when importing screenshots taken on your device. This issue is only affecting some devices, but includes iPad Pro devices. We are looking into a solution, but below are two workarounds that will allow you to import your screenshots: use Markup to edit the screenshot before savingFew readers

• More Icons and Customizing the Top Toolbar

  Missing the Layers, Actor Highlight, Annotate, Transfer, Tagging, Reader, or Lining tool?Few readers

• I opened my Scriptation PDF in another app and lost my notes.

  My annotations are gone! They all disappeared and are lost!Few readers

• My Apple Pencil icon is gone or the Pencil no longer works

  How to get the Apple Pencil working again if the icon disappears from the Toolbar or it no longer functions.Few readers

• Annotations in older versions of Scriptation don't appear in Scriptation 5 (or vice versa)

  Scriptation may have issues sending Layers back and forth between new versions and older versions.Few readers

• How can I change Scriptation's language?

  language, French, Spanish, Portuguese, EnglishFew readers

• Some text has become garbled

  Fixing garbled textFew readers

• Restoring a file from cloud storage

  Article links for recovering files from cloud storage.Few readers

• How to Take a Screenshot

  How to take a ScreenshotFew readers